8LEGS Support

Answers to general support questions about the 8LEGS platform

Megan Matthews avatar Ben Austin avatar Mark Lennard avatar
15 articles in this collection
Written by Megan Matthews, Ben Austin, and Mark Lennard

Account Reactivation

How to reactivate your account
Megan Matthews avatar
Written by Megan Matthews
Updated over a week ago

Getting your searches right

How to create a good search on 8LEGS
Ben Austin avatar
Written by Ben Austin
Updated over a week ago

Private data upload

It says 'Await' but I can still see results?
Megan Matthews avatar
Written by Megan Matthews
Updated over a week ago

Waiting for private data to be ready

See how long it takes for your private data to be crawled.
Megan Matthews avatar
Written by Megan Matthews
Updated over a week ago

Uploaded URL time-scales

How long your private data takes to crawl.
Megan Matthews avatar
Written by Megan Matthews
Updated over a week ago

Blocking Webistes

How to block a website from future results
Megan Matthews avatar
Written by Megan Matthews
Updated over a week ago

Tagging Jobs and Creating Call Lists

Creating call lists on 8LEGS is easy and a great feature to help you focus on who to call.
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

Results from a different country?

Why do I get results from a different country to where I am searching?
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

Location radius results

How location results work and sometimes don't on certain websites.
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

Why is the screen blank when viewing some results?

Result of a search not showing in the iFrame or the iFrame is blank?
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

How do I add URL's to my private database on 8LEGS?

See how to add your own data from your recruitment CRM to your private database section on 8LEGS.
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

How to create a Saved Search Alert

See how to create a saved search alert (watchdog) to receive email alerts when new job leads are found.
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

How to search on 8LEGS - Training Video

There are many features available to you when searching for job leads on 8LEGS. This training video explains each search feature in detail.
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

Results for Interns, Apprentices, Graduates & Trainees etc.

I don't want to see job leads for Interns, Apprentices, Graduates Trainees etc. How do I remove these results?
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago

Recruitment Company & Job Board Results

Q: I am seeing results from recruitment companies and I do not wish to see these results, how can I stop this?
Mark Lennard avatar
Written by Mark Lennard
Updated over a week ago